Why it’s important: If you want to work in Korea, have to have proper knowledge of the corporate culture you’d be entering and, in my opinion, use this knowledge to evaluate whether you would want to be a part of the Korean workforce or whether you would only want to be there as a tourist because of how strict Korean work culture is in comparison to American work culture. For those who are not learning Korean but want to work abroad, I feel learning about other countries’ work cultures can help highlight how different working in another country would be in general, and can give you insight into what you’d want to research before going abroad.
Caveat that as a foreigner there will be less pressure to fully commit to the norms of Korean culture, but to immerse yourself into the workforce, these norms would be expected of you. Also, my presentation really focuses on the more negative sides of Korean work culture, as that is what is most talked about.
Two main themes of Korean culture that heavily shape the workforce and expectations on employees: Korean obsession with image and hierarchy.
Hierarchy:
Superiors in the company have neat absolute power over lower people in the company. While every culture has these hierarchical structures, it’s much more rigid in Korea. Regarding language, formalities are written into the language, and you have to speak with more formalities added with superiors. Along with this, pronouns are not very common in Korea, and it’s impolite to call a superior by their name. Because of this, it’s much more common to refer to someone by their rank in relation to you, which, while ingrained in the language, also reinforces this hierarchy.
A lot of emphasis is placed on being close with your work group. One way this manifests itself when combined with the rigid hierarchy is that a lot of time is spent reporting to one’s superiors, to the point where a detrimental amount of time is spent simply talking about what you’ve done instead of actually doing work. At the same time, your colleagues become much closer to you than they might in the West, and you’re encouraged to have the mindset that you’re not just working to finish work, but also to help develop your company and therefore the entire country, making you more personally connected to your coworkers and work.
On top of this, a huge part of Korean work culture is eating dinner and drinking together. Often Korean employees are pressured to drink at work gatherings, and because superiors have so much power, it is considered impolite to refuse a drink when offered, even outside of the workplace. So often employees are pressured to drink more than what they’re comfortable with, and will then show up to work hungover.
Image:
A large part of corporate culture in any country is not just being busy, but also looking busy, and this is only magnified in Korea. Korean employees as a whole rank among the longest hours spent at work, but are also among the least productive workers in the OECD, the OECD being a group of developed countries promoting a market economy. It is considered important to work for long hours, often staying until your boss leaves the office. Rather than finishing your work quickly and most productively so as to finish everything before the workday is over, Koreans will often spread their work over the time that they plan to spend overtime in the office.
Along with that, education is seen as the most important aspect of working toward your career, like in many Asian countries. A downside to this is that Koreans often don’t have much work experience before they start their careers, as compared to Western countries that value internships and other experience. The education system is focused on testing rather than practical applications of education. A lot of education combined with mandatory military service for men also means many Koreans, particularly men, enter the workforce a lot later in life. So adapting to the workforce is comparatively more difficult.
A more direct manifestation of image, it is also common in corporate culture for employees to spend a significant amount of time making their presentations look neat rather than more simply presenting data, which can make them less productive.
Something I found interesting was one foreign worker’s description of Korean adults’ viewpoint of learning English. He says, “Most Koreans think that learning English is only useful as a means to communicate with foreign business partners, or for use in business emails. But they overlook the fact that a world of resources and knowledge is available to them via the Internet predominantly in English, and only a fraction of what is out there has been translated thus far into Korean. Foreign workers will always have the advantage of a simple Google search, which can provide hundreds to thousands of alternative information sources to what is available to a Korean limited to searching in Korean on a portal such as Naver.”
Historical aspect: this kind of hard work really helped Korea develop in the past few decades. After the Korean War, in 1960 the country had to work very hard to recover and very quickly developed a globally competitive economy. So it’s that kind of work ethic that helped them develop so rapidly, and is a source of pride for the country. But it just might not be as effective today.
24:50-26:00 http://kshowonline.com/kshow/2495-[engsub]-abnormal-summit-ep.6
35:40-35:50 http://kshowonline.com/kshow/2500-[engsub]-abnormal-summit-ep.11
http://www.businesskorea.co.kr/english/oped/opinions/3698-insider-perspective-seven-reasons-why-korea-has-worst-productivity-oecd